Support & Training

Our support packages are designed to give you a first class experience and service at the ‘right price’. Our support covers a wide range of needs which enables you to focus on your potential and grow your eCommerce business to a whole new level.

  • magento certified developer plus
  • magento 2 trained solution partner
  • Magento Business solution partner
  • shopware solution partner

Call us now on +441992 446622

KEY SERVICES
Support
Package on
either a retainer
or ad hoc basis
Hands-on
Magento
certified team of
experts
High quality
personalised
service with a
high success
rate
Fast response to
customer queries
Effcient
customised
solution that wil
l work for you
All packages are
at affordable
rates

Bronze

Sliver

Gold

Platinum

3rd Party Liaison
Act without Gold Platinum
Site Monitoring Silver Gold Platinum
Telephone support Silver Gold Platinum
Health Checks None Half Year Quarterly Monthly
Out of Hours Chargeable Chargeable Business critical within 4 hrs. Business critical within 2 hrs.
Response time 2 Hours 1 Hour 30 Minutes 15 Minutes
Work Begins 24 Hours Same Day 1 Hour 30 Minutes
Online Support Bronze Silver Gold Platinum
Office Hours Bronze Silver Gold Platinum
Analytics Support Bronze Silver Gold Platinum
Max support hours per month 10 25 40 90
For Your Next eCommerce Project , PleaseContact Us to Discuss.

01992 446622

Call today for a no obligation quote

Or send us your brief for a no obligation quote

Technology Partners

  • Magento